Privacy policy

The short version

This policy covers the Pebbles game and pebblesgame.com, operated by Song Studio Projects LLC. It explains the different information practices below.

Information in the game

The game does not ask for a name, birthday, email address, account, location, contacts, photos, microphone access or other personal information to play. The game has no accounts, chat, public profiles, ads, in-app purchases or third-party analytics.

Adventure progress is stored in the game’s local files on the device. This includes unlocked characters, completed levels, coins, gems, rewards, results and preferences such as sound, larger controls and gentler effects. This information is used to continue the adventure and apply the chosen settings.

The game does not upload these saves to us or operate its own cloud-sync service. Apple’s device backup or restore features may make or restore copies according to your device settings and Apple’s policies.

Optional game statistics

When this option is available, a parent or guardian can choose whether to share game statistics in Options → Game statistics. Either choice gives access to the whole game. Turning sharing off in the same menu stops new reports. Versions without this setting send no gameplay reports.

With permission, the game sends Song Studio Projects LLC the level number and one event when a player starts a level, loses an attempt or finishes it. The studio uses the combined totals to identify levels that may be too hard or too easy. Reports contain no player or device identifier, name, save file or session history. Failed reports are discarded.

Our hosting provider processes the network address to deliver each request. We enable reporting only on a service configured to discard that address and identifying request logs. The service adds one to a shared counter and keeps only the totals for each level. We retain those totals until we delete them. Once a count has been added, we cannot identify or remove one person’s contribution from the total.

Apple diagnostics

Apple may share App Store usage and crash reports under your device’s analytics settings. TestFlight automatically shares crash reports from beta versions. These reports help us diagnose bugs. See Apple’s privacy information for details of Apple’s collection and choices.

Visiting this website

DreamHost hosts this website. It processes technical connection information such as an IP address, request time, requested page, browser information, referring page and error details to deliver the site, troubleshoot and prevent abuse. We do not use these hosting records for behavioral advertising or to contact a particular child.

DreamHost documents a default HTTP-log retention of seven days. See DreamHost’s log information and privacy policy. Longer retention may apply where needed to investigate a security incident or meet legal obligations.

The site may save motion and privacy preferences in your browser. These preferences do not identify you to us and are not used to follow activity across sites.

Optional website analytics

With your permission, Google Analytics measures website visits, page views, traffic sources, browser/device characteristics and clicks to the App Store. It uses browser identifiers and cookies such as _ga. Google processes technical network information to provide the service. We do not send names, email addresses, support messages, a user ID, URL query strings or page fragments to Analytics.

Analytics stays off until you choose “Allow analytics.” Rejecting it leaves the website fully usable. Advertising storage, advertising personalization and Google Signals are disabled in the site configuration. Google Analytics runs only on this website.

You can withdraw permission using “Privacy choices” in the footer. We honor supported Global Privacy Control and Do Not Track signals by leaving Analytics off. The choice is remembered in your browser for up to six months; analytics cookies are configured to expire after 60 days.

For Google’s practices and choices, see How Google uses information from sites that use its services and Google’s Analytics opt-out tool.

Contacting support

Parents and guardians can contact support@pebblesgame.com. If you email us, we receive your email address, message, and anything you choose to attach, along with normal email delivery information. We use it to answer the request, troubleshoot the problem, and handle any related privacy request.

Device model, operating-system version, app version and the level where a problem occurs can help us investigate. Please include only what is needed. Do not send a child’s full name, birthday, school, home address, photo, voice recording, passwords or other sensitive information.

If the support form is enabled, it asks only for an adult contact email and message. Cloudflare Turnstile processes technical browser and connection signals to help detect abuse. The server checks a short-lived token and uses keyed hashes of network addresses with attempt timestamps to limit repeated requests. The form does not store raw network addresses or message contents in its rate-limit cache. Expired entries are purged on subsequent requests and by the configured cleanup job. Cloudflare’s privacy policy applies to its service.

We keep support correspondence only as long as it is needed to resolve the request and meet any applicable legal obligations. You may request deletion using the same email address. We do not add support contacts to a marketing mailing list.

Children and parents

Pebbles is made for younger players. The game does not require a child to provide personal information to participate, and children cannot publish content or contact other players.

The support channel is intended for parents and guardians. If a child contacts us directly, we use their contact information only as needed for a permitted one-time reply and then promptly delete the message and contact details. Unnecessary personal information received about a child is deleted promptly when identified.

A parent or guardian can ask what information we hold from a support exchange, ask us to correct or delete it, or ask us to stop using it, by emailing support@pebblesgame.com. We may need enough information to verify the request. We cannot access local game saves on your device.

Service providers and sharing

We do not sell personal information or disclose it for behavioral advertising. Our hosting and email providers process information needed to deliver the website, support and, where enabled, the game statistics service described above. If enabled, Cloudflare provides support spam checks and Google provides the optional Analytics service described above. Information may also be disclosed where required by law or reasonably needed to protect the security of the service or the rights and safety of others.

Apple operates the App Store and device services under its own policies. See Apple’s privacy information. This website links to other sites only when you choose to follow a link; those sites apply their own privacy practices.

Retention and your choices

Local progress and settings remain on the device until that app data is removed. You can manage app storage in iOS or iPadOS settings. Offloading an app keeps its documents and data; deleting the app removes its local app data. Copies in device backups are managed through your Apple settings.

Hosting logs follow the host’s retention practices described above. Support messages are retained only for the purposes described under “Contacting support.” If we learn we hold unnecessary personal information about a child, we delete it promptly.

Depending on where you live, you may have rights to access, correct, delete or otherwise control personal information. Send a request to support@pebblesgame.com. There is no game account to close and you can turn off optional gameplay reporting in Options → Game statistics in versions that offer it.

Changes and contact

We may update this policy if the game, website, providers or applicable requirements change. The date above identifies the current version.